I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:
Cancellation Policy
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. Please contact me and we can arrange a time to best serve you.
No-shows
Anyone who either forgets or consciously chooses to forego their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, together, we can then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for payment for the “full” scheduled session. Out of respect and consideration other clients, please plan accordingly and be on time.
I look forward to serving you!